Salary: £35-45k + depending on experience + competitive commission scheme
Job type: Permanent and Full-time
Hours: Working from 2pm till 10pm (covering US clients)
Location: South West London (SW7)

Continuum Economics
We are an independent financial markets and macro strategy research provider with offices in London, New York, and Singapore. Financial institutions from buy and sell-side subscribe to its research services, which span tactical market analysis through to long-term thematic thinking and systematic analytical models.

We are looking for a detail orientated, professional, and personable Account Development Manager, with a minimum of 3yrs+ experience of servicing financial markets clients, ideally gained in a similar role with an Economic Research Provider, or a leading market data vendor.

Managing America’s Region: Although the role is based in London, you will be responsible for maintaining and growing client revenues across the America’s – including North America, Canada, and South America, working US EST business hours to ensure clients derive value from their subscription to Continuum Economics research services.

Key Requirements

• A graduate with a minimum of 3yrs+ account management experience preferably gained with an Economic Research Provider, or market data vendor.
• Good understanding of financial markets and various participants across the buy and sell-side.
• Experience using SalesForce CRM
• Ability to manage accounts at multi-levels: Senior Management, Users, Market Data, Legal and Procurement.
• Team player, willing to learn and share knowledge.
• Ability to speak Spanish would be an advantage.

Roles and Responsibilities

• Manage an existing book of business in the Americas, with regular client review to ensure high revenue retention, and identify and manage up-sell opportunities
• Quickly become proficient in our products, and understand what’s valued by each client segment, and be able to present and propose suitable solutions to clients.
• Work with senior analysts to bring them into your key accounts to improve client retention
• Update CRM with changes in your accounts, and provide transparency of activity and forecasts
• Initiate regular customer account reviews to go through usage stats, and improve retention rates
• Manage and respond quickly and efficiently to customer support requests
• Track and monitor usage of existing accounts to identify at-risk and growth opportunity accounts

Skills and Experience

• Commercially orientated
• Ability to think strategically about accounts, and understand customer’s needs
• Strong communication and listening skills
• Ability to communicate effectively with senior-level customers and sales colleagues, productively and professionally
• Be able to present Continuum Economics service to a high level
• Knowledge of financial desktops and entitlement systems such as Thomson Reuters, Bloomberg or similar
• Degree educated
• Familiarity with SalesForce CRM

To Apply: Qualified candidates, who are eligible to work in the UK, should send a CV and cover letter to  hr-sales-exec@4castgm.com with the subject ‘‘Business Development Manager - London’’.

Please note that due to the high volume of applications received, we can only respond to those applicants whom we wish to interview.