Location: New York City
Job type: Permanent and full-time

Continuum Economics (formed from the merger of 4Cast and Roubini Global Economics) is a leading independent financial markets and macro strategy research provider with offices in London, New York, and Singapore. Financial institutions from buy and sell side subscribe to its research services, which span tactical market analysis through to long-term thematic thinking and systematic analytical models.

Website: www.ContinuumEconomics.com

We are looking for a detail orientated, professional and personable Account Manager/New business developer, with 3-5yrs experience of servicing financial markets clients, ideally gained in a similar role with an Economic Research Provider, or a leading market data vendor. You will be responsible for maintaining and growing client revenues in the Americas, ensuring clients derive value of their investment in Continuum Economics research services and prospecting and closing new business.

Key Requirements

• 3-5yrs experience selling to financial services firms
• Preferably gained with an Economic Research Provider, or market data vendor
• Good understanding of financial markets and various participants across buy and sell side.
• Proficiency in using SalesForce CRM
• Ability to manage accounts at multi-levels: Senior Management, Users, Market Data, Legal and Procurement.
• Team player, willing to learn and share knowledge.

Roles and Responsibilities

• Manage an existing book of business, with regular client review to ensure high revenue retention, and identify and manage cross-sell and up-sell opportunities
• Quickly become proficient in our products, and understand what’s valued by each client segment and be able to present and propose suitable solutions to clients.
• Work with senior analysts to bring them into your key accounts to improve client retention
• Update CRM with changes in your accounts, and provide transparency of activity and forecasts
• Initiate regular customer account reviews to go through usage stats, and improve retention rates
• Manage and respond quickly and efficiently to customer support requests
• Track and monitor usage of existing accounts to identify at-risk and growth opportunity accounts

Skills and Experience

• Commercially orientated
• Ability to think strategically about accounts, and understand customer’s needs
• Strong communication and listening skills
• Ability to communicate effectively with senior level customers and sales colleagues, productively and professionally
• Be able to present Continuum Economics service to a high level
• Knowledge of financial desktops such as Thomson Reuters, Bloomberg or similar
• Degree educated
• Familiarity with SalesForce CRM

Due to the high volume of applications received, we can only respond to those applicants whom we wish to interview.