Continuum Economics offers challenging and unmatched career opportunities in areas of economic analysis, sales, editorial, development, marketing, and product management.
Additionally, we also administer a strong internship program for students of Economics, Business, and International Affairs. We pride ourselves on offering all of our employee's opportunities for personal and professional growth through a robust benefits plan, an atmosphere of intellectualism, and a strong sense of teamwork. We endeavor to hire, develop, and retain the very best people in business today. We invite you to explore an exciting and rewarding career at Continuum Economics.
We are grateful for your interest in working for Continuum Economics. Please be aware that due to the overwhelming number of applications received, we can only respond only to those applicants whom we wish to interview.
Location: South Kensington, SW7 4JJ
Salary: £35-£45k (subject to experience) + competitive commission scheme
Hours of work: Working US EST hours
Job type: Permanent and full-time
Continuum Economics is a leading independent macroeconomic, policy, and financial markets research firm, with a worldwide client base of Banks, Asset Managers, Corporations, Central Banks, and Government organizations.
Website: www.ContinuumEconomics.com
We are looking for a detail orientated, professional, and personable Account Development Manager, with a minimum of 3yrs+ experience in servicing financial markets clients, ideally gained in a similar role with an Economic Research Provider, or a leading market data vendor.
Managing Americas Region: Whilst the role is based in London, you will be responsible for maintaining and growing client revenues across the Americas region – including North and South America and Canada, and will be working US EST business hours to ensure clients derive value from their subscription to Continuum Economics research services.
Key Requirements
- A graduate with a minimum of 3yrs+ account management experience preferably gained with an Economic Research Provider, or market data vendor.
- Good understanding of financial markets and various participants across buy and sell-side.
- Experience using SalesForce CRM
- Ability to manage accounts at multi-levels: Senior Management, Users, Market Data, Legal, and Procurement.
- Team player, willing to learn and share knowledge.
Roles and Responsibilities
- Provide regular training sessions to existing customers of Continuum Economics
- Pro-actively contact clients and respond to customer queries and requests in a timely manner
- Work collaboratively with account managers on training programs
- Support the sales team to research, identify and up-sell opportunities across the client base
- Track and monitor usage of existing accounts to identify at-risk and growth opportunity accounts
- Provide usage data and reports to help with account reviews and renewals
- Update SalesForce CRM system in a timely manner
- Produce relevant metrics around customer engagement and Customer Success KPIs
- Be able to present Continuum Economics service to a high level
Skills and Experience
- Strong conversational and presentation skills
- Ability to listen and understand the customer's needs
- Communicate effectively with senior-level customers and sales colleagues, productively and professionally
- Knowledge of desktops such as Thomson Reuters, Bloomberg systems or other similar an advantage
- Degree educated
- Familiarity with CRM – SalesForce
COVID-19 considerations
During COVID and Lockdown, many of our staff are working from home.
To apply: Send a covering letter with your cv to: hr-sales-exec@4castgm.com
Due to the high volume of applications received, we can only respond to those applicants whom we wish to interview
